Policies

Same Day Appointments

To help provide timely service to our patients, we prefer to schedule all visits in advance. 

We are happy to offer same day illness visits most days.

If you arrive late...

If you are later than 15 minutes for your appointment, we may be unable to see you at your appointment time. These patients may be asked to reschedule their appointment.

IF AN EMERGENCY SHOULD ARISE, PLEASE CALL 911.

Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc.

In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.

SUICIDE AND CRISIS LIFELINE

HELP IS AVAILABLE 24/7 - CALL 988

Our after hours phone advice is given by pediatric trained nurses.  

To access this service for more urgent questions, call the main office phone number. Please save routine questions (mild illness, appointments, prescription refills) for the morning. 

For life threatening emergencies, please call 911.  

We encourage you to refer to our website first, when practical, before calling the office.

As medical professionals, we feel very strongly that vaccinating children on schedule with currently available vaccines is absolutely the right thing to do for all children and young adults. We are making you aware of these facts not to scare you or coerce you, but to emphasize the importance of vaccinating your child. We are more than willing to discuss any questions you may have about vaccines, but do require all new and current patients to adhere to the vaccination schedule endorsed by the American Academy of Pediatrics (AAP).

• We firmly believe in the effectiveness of vaccines to prevent serious illness and to save lives.
• We firmly believe in the safety of our vaccines.
• We firmly believe that all children and young adults should receive all of the recommended vaccines according to the schedule published by the Centers for Disease Control and Prevention (CDC) and the American Academy of Pediatrics (AAP).
• We firmly believe, based on all available literature, evidence, and current studies, that vaccines do not cause autism or other developmental disabilities.
• We firmly believe that thimerosal, a preservative that has been in vaccines for decades and remains in some vaccines, does not cause autism or other developmental disabilities.
• We firmly believe that vaccinating children and young adults may be the single most important health promoting intervention we perform as health care providers, and that you can support as parents/caregivers.

The recommended vaccines and the schedule of administration are the results of years and years of scientific study and data-gathering on millions of children by thousands of our brightest scientists and physicians.

The vaccine campaign is truly a victim of its own success. It is precisely because vaccines are so effective at preventing illness that we are even discussing whether or not they should be given. Because of vaccines, many people have never seen a child with polio, tetanus, whooping cough, bacterial meningitis, or even chickenpox, or known a friend or family member whose child died of one of these diseases. Such success can make us complacent about vaccinating. But such an attitude, if it becomes widespread, can only lead to tragic results.